PRIVACY POLICY
Privacy Policy
Effective Date: January 1, 2025
Welcome to Super Supplies Shop! We care deeply about your privacy, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.
Who We Are:
Super Supplies Shop, Inc. and its affiliates ("Super Supplies Shop," "we," "our," or "us") operate the website www.supersuppliesshop.com, our mobile app, and all related platforms, collectively called the “Services.” By using these Services, you agree to the terms of this Privacy Policy.
1. Our Commitment to Your Privacy
Your personal information matters. That’s why we keep it secure and only use it to provide better service, improve your experience, and comply with the law. If you don’t agree with how we handle your data, you may choose not to use our Services.
2. Information We Collect
We collect information when you:
- Create an account (name, email, phone, address)
- Make a purchase (billing, shipping, and payment details)
- Use our website or app (device details, search behavior, cookies)
- Contact customer care (messages or calls may be recorded)
- Connect through other platforms (e.g., Google, Shopify)
We also use cookies and similar tools to improve your experience, but you can always change your cookie settings or clear them at any time.
3. Device Permissions
To fully use the app, we may need access to:
- Internet connection
- Your device’s storage or photos
- Notification settings
You can adjust or disable these permissions anytime in your phone’s settings.
4. How We Use Your Information
We use your information to:
- Process orders and payments
- Provide customer support
- Personalize your experience
- Improve our products and features
- Send you offers or newsletters (opt-out available)
- Prevent fraud or misuse
- Follow legal requirements
5. Communications from Super Supplies Shop
You may receive:
- Welcome emails
- Order updates
- Newsletters
- Special offers (via email, SMS, or phone)
- Service alerts (like site maintenance)
You can unsubscribe from marketing emails at any time, but we’ll still send important service notifications.
6. When We Share Your Information
We do not sell your personal information. We may share it only when necessary, such as:
- With trusted service providers
- With affiliates or marketing partners
- When required by law or for safety
- In case of mergers or business transfers
We ensure all partners follow strict privacy standards.
7. Transfers of Personal Information
If your information needs to be processed in another country, we take steps to protect your data. If you don’t agree with international transfers, some services may become unavailable.
8. Disclosure of Information
We may disclose your personal information:
- With your consent
- To comply with legal obligations
- To protect public safety or enforce our policies
- In a business transfer (e.g., sale or merger)
9. Third-Party Tools (SDKs & Plugins)
To enhance our Services, we may integrate software development kits (SDKs) and plugins from third-party providers such as Google, Facebook, and others. These tools may collect information including, but not limited to, your device type, IP address, app activity, and geolocation.
By using Services that include third-party SDKs and plugins, you may also be sharing information directly with those third parties. We encourage you to review the privacy policies and terms of these third parties. Super Supplies Shop is not responsible for the data collection or usage practices of these providers.
If you have questions about specific SDKs or plugins used in our Services, you may contact us at info@supersuppliesshop.com and receive a response within 7 business days.
10. Your Privacy Rights
You may have rights to:
- Access or correct your data
- Delete your data
- Restrict or stop certain uses
- Object to marketing
- Transfer your data
Contact info@supersuppliesshop.com to make a request.
11. How We Protect Your Data
We use SSL encryption and secure servers. Only authorized staff can access your data, and we regularly train employees on privacy.
12. Children's Privacy
We do not knowingly collect data from anyone under 18. If you’re under 18, do not use our Services.
13. International Data Storage
Your data may be stored in countries like the U.S. or China. We ensure legal protections are in place for cross-border transfers.
14. Policy Changes
We may update this Privacy Policy. We’ll notify you on our website or via email. You may need to consent again before we use your data in new ways.
15. Contacting Us
Email: info@supersuppliesshop.com
Mail: Super Supplies Shop, Inc., Attn: Data Protection Officer, 3379 Peachtree Rd, Suite 655, Atlanta, GA 30326, USA
We respond within 15 days.
16. California Residents – Your Rights
Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), residents of California are afforded specific rights regarding their personal information. These include:
- The right to know: You may request that Super Supplies Shop disclose what personal information we collect, use, disclose, or sell about you over the past 12 months.
- The right to delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
- The right to correct: You may request corrections to any inaccurate personal information we maintain about you.
- The right to opt-out of sale/sharing: You may request to opt-out of the sale or sharing of your personal information, although Super Supplies Shop does not sell personal information.
- The right to limit use and disclosure of sensitive personal information: You may request limits on how your sensitive personal information (e.g., geolocation, race, health data) is used.
- The right to non-discrimination: You will not be discriminated against for exercising any of your privacy rights, such as by being denied services, charged different prices, or receiving a different quality of service.
To exercise these rights, you may submit a verifiable consumer request to us via email at info@supersuppliesshop.com or by mail to: Super Supplies Shop, Inc., Attn: Data Protection Officer, 3379 Peachtree Rd, Suite 655, Atlanta, GA 30326, USA.
Once a verifiable request is received, we will confirm your identity using reasonable methods and respond within 45 days as required by law. If necessary, we may request additional information solely to verify your identity.
California’s “Shine the Light” Law (Civil Code Section § 1798.83) also permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. As of the date of this Privacy Policy, Super Supplies Shop does not share personal information with unaffiliated third parties for their own marketing use.
Additionally, Super Supplies Shop does not respond to “Do Not Track” signals or similar mechanisms, because we do not track users’ browsing activities across third-party websites or services.
You are encouraged to review this section regularly, as it may be updated to comply with future California regulatory guidance.