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FAQs
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Do all products at Super Supplies Shop ship for free?Yes, most products ship for free! Items marked with a “Free Shipping” badge have no additional cost. A few products may include a shipping fee due to special handling, size, or weight. These costs are clearly displayed before you complete your purchase.
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Why do some items have a shipping fee?Products that are oversized, heavy, or require special delivery may include a small shipping charge. This helps ensure safe, timely delivery. We keep these fees as low as possible—and always visible before checkout.
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Are my payments secure?Absolutely. Super Supplies Shop uses industry-leading encryption to protect your information. Every transaction is processed through secure and trusted platforms to give you peace of mind.
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Which payment methods do you accept?We make checkout easy and flexible. Super Supplies Shop accepts: Credit & Debit Cards: - Visa - Mastercard - American Express (AMEX) - Discover Digital Wallets: - Apple Pay - Google Pay - Pay Now by Klarna (where available)
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How can I contact customer support?Our support team is here to assist with any questions regarding your order, products, or payment. We are committed to responding within 24 hours of receipt of your inquiry. Email us, use live chat during business hours, or give us a call—we’re here to help.
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What if my order is different from what I saw online?We work hard to provide accurate descriptions and photos. But if you receive an item that doesn’t match what you expected, let us know right away. We'll make it right—whether that means a replacement, refund, or update to our listing. Your trust matters.
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